Terms | SuperCar AI

1. These terms

These terms are between you and SuperCar AI ("we", "us"). Our details are on the company details page. They cover this website, membership of SuperCar AI (the Specialist) and SuperDealers Seat. By using any of them, you agree to these terms. Our privacy notice explains how we use personal data.

2. AI can make mistakes

The Specialist's answers are written by an AI model, and our pages and the Seat are built by reading public sources automatically. Answers and figures can be wrong, out of date or incomplete. Check anything important against the sources we show before you rely on it.

Information, not advice. Nothing we provide is financial, investment, legal or tax advice, or a valuation for lending, insurance or probate.
Not an inspection. We do not see the car. Have any car you buy inspected by someone qualified.
Not in the deal. We do not buy, sell, broker or introduce cars, and we take no commission on any sale.
Sources are theirs. Auction results, adverts and records belong to the people who published them. We link to them; we do not vouch for them.

3. Using the website

You may read and share our public pages. Please do not copy our content or data in bulk, collect it by automated means for a competing service, try to break into our systems, or use the site unlawfully. We may change or withdraw any page at any time.

4. Membership

Membership gives you the Specialist at specialist.supercarai.co and the other features described on the membership page on the day you join. It is for you, as an individual, for your own use.

Price. £295 a month, paid monthly in advance. There is no free trial. Membership renews each month until you cancel. The first 999 members receive a founding number, from 001 to 999, which stays yours while you remain a member. If we change the price, we will email you at least 30 days before it applies to you, and you can cancel before it does.

Fair use. To keep the Specialist fast for every member, each membership has a monthly usage allowance and an hourly limit on questions. The app tells you when you are close to either. Please do not share your sign-in or resell answers.

Your account. You sign in with a one-time code sent to your email address, so anyone with access to your inbox can sign in as you. Keep your email secure and tell us straight away if you think someone else has used your membership.

Cancelling at any time. Email hello@supercarai.co. Your membership runs to the end of the month you have paid for, and no further payment is taken.

5. Your right to cancel in the first 14 days

If you join as a consumer, you can cancel within 14 days of joining without giving a reason. Your membership starts as soon as you pay, because you ask for it to, so if you cancel in those 14 days we refund what you paid less an amount for the days you were a member. We refund within 14 days of hearing from you, to the card you paid with.

To cancel, email hello@supercarai.co with the words "I cancel my membership", or send this:

To: SuperCar AI, hello@supercarai.co I give notice that I cancel my contract for the supply of the following service: SuperCar AI membership. Joined on: Name: Email address used for membership: Date:

6. SuperDealers Seat

SuperDealers Seat is for businesses that trade in cars, by request. A seat is set up after we agree it with you in writing, including its fee, and these terms apply alongside anything we agree. Consumer rights in sections 4 and 5 do not apply to the Seat.

Your seat is for your dealership's own use. Each sign-in belongs to one person at your dealership. Please do not pass the Seat's pages, figures or data to anyone outside your business, or use them to build a competing service. We sign dealers in at seat.supercarai.co.

7. What is ours

The services, their design, our words and our compilations of data belong to us or the people we license them from. Using the services does not give you any rights in them beyond what these terms allow.

8. Our responsibility to you

We provide the services with reasonable care and skill. If we fall short, tell us and we will put it right or refund you for the affected period.

We are not responsible for losses we could not reasonably have foreseen, or for decisions you make based on our information without checking it. For members, who use the service for personal use, we are not responsible for business losses. For businesses, our total responsibility in any year is limited to the fees you paid us in that year.

Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. If you are a consumer, your legal rights are not affected.

9. Suspending or ending access

We may suspend or end access that breaks these terms or is used unlawfully. We will tell you why and refund any unused part of a month you have paid for. If we ever close a service, we will give you at least 30 days' notice and refund the unused part.

10. Changes, complaints and the law

We may update these terms. We will email members and dealers at least 30 days before a change that affects them, and you can cancel before it applies. If something is wrong, email hello@supercarai.co and we will reply within 10 working days.

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.